FAQ

Storage instructions

 How should I store my So Black Brownies?

  • Keep in air tight container for up to 5 days.
  • Refrigerate in air tight container for up to 10 days.
  • Freeze immediately in air tight container for up to a month.

How should I reheat my So Black Brownies?

For the ultimate molten lava effect:

  • Microwave for 8-10 secs.
  • Heat in oven at 160*C for 3 mins.
  • Allow frozen brownies to return to room temperature and reheat in oven at 160*C for 7-10mins.

How should I store my Tiramisu?

  • Keep tiramisu refrigerated (2-8 Degrees Celcius) for 3 days.
  • Do not freeze.


Shipping

What time will my order be delivered?
Our delivery window is from 1pm-5pm on the date of your choosing.


Can I choose a specific delivery time?
You can request for a specific delivery time at an additional surcharge of +$10. Kindly email support@drkitchen.com.sg


What happens if the delivery failed or an incomplete/incorrect delivery address was provided?


A grace period of 10 mins will be granted. Should the recipient/sender be uncontactable, the courier will proceed with the remaining deliveries for the day. If the delivery can be scheduled for the same day, a redelivery charge of $8 will apply.


Self collection

Can I opt for self collection? What are your operating hours?


Yes, you may select the Store Pick up option and timing when checking out. Self collection timings are as follows:
Wed to Sunday - 10am to 5pm
Closed on Monday and Tuesday

We are at:
20 Siglap Drive
Bowmont Centre, #01-01
Singapore 456192



Special orders

Do you accept bulk orders, corporate orders, and weddings favours?


Yes, we do! For special orders drop us an email at sales@drkitchen.com.sg