FAQ
Storage instructions
How should I store my So Black Brownies?
- Keep in air tight container for up to 5 days.
- Refrigerate in air tight container for up to 10 days.
- Freeze immediately in air tight container for up to a month.
How should I reheat my So Black Brownies?
For the ultimate molten lava effect:
- Microwave for 8-10 secs.
- Heat in oven at 160*C for 3 mins.
- Allow frozen brownies to return to room temperature and reheat in oven at 160*C for 7-10mins.
How should I store my Tiramisu?
- Keep tiramisu refrigerated (2-8 Degrees Celcius) for 3 days.
- Do not freeze.
Shipping
What time will my order be delivered?
Our delivery window is from 1pm-5pm on the date of your choosing.
Can I choose a specific delivery time?
What happens if the delivery failed or an incomplete/incorrect delivery address was provided?
A grace period of 10 mins will be granted. Should the recipient/sender be uncontactable, the courier will proceed with the remaining deliveries for the day. If the delivery can be scheduled for the same day, a redelivery charge of $8 will apply.
Self collection
Can I opt for self collection? What are your operating hours?
Yes, you may select the Store Pick up option and timing when checking out. Self collection timings are as follows:
Wed to Sunday - 10am to 5pm
Closed on Monday and Tuesday
We are at:
20 Siglap Drive
Bowmont Centre, #01-01
Singapore 456192
Special orders
Do you accept bulk orders, corporate orders, and weddings favours?
Yes, we do! For special orders drop us an email at sales@drkitchen.com.sg